Hold music gets gradually louder so you reduce your volume and miss the call
Has anyone else noticed how hold music for most companies’ customer service gets louder and louder the longer you wait?
No one waits with their phone next to their ear for their turn in the queue for longer than 2 minutes, we all put on speaker phone and go about our business.
So what do companies do? They gradually crank up the music for those first few minutes, we gradually turn our volume down, then when we finally get put through to someone they’re so quiet that you don’t hear them unless you’re right next to your phone and they can hang up without dealing with our problems!
u/Desperate_Engineer80 — 3 days ago