u/Designer_Airport8658

Ahoy,

Currently writing while doing research for an upcoming project and running into a teensy bit of a dilemma. I feel like I've made insane gains after starting my IT career a little over year ago - the beginning was really, REALLY rough (no degree, no certs), but I can feel the impact I'm having on the team now. I just had my first-year performance review and got super positive feedback from the bosses, and I'm starting to feel more established now.

Anyway, enough background: I want to start working on tamping down a specific niche this year and am kinda stuck on what to pick. Originally, my goal was cybersecurity - however, once I actually got to touch EDR and MDR and saw what the actual job was like, I found that I prefer to build things securely than protect insecure platforms that other people made. Perfect example: I got the opportunity to work on adopting a Linux server to a Datto appliance, and building out the sandbox and doing the testing has been super rewarding. There is also a big automation project that I am working on in my off-hours because I genuinely like doing it.

If you were in my shoes and torn between AI or cloud, where would you go if you could only pick one path? AI really is clicking for me because of how much automation stuff I made while I was homelabbing and trying to get interviews and it just feels like a step above the automation we already had with scripting. However, since so many companies near me (hurricane central) are moving to off-prem, cloud seems like just as viable of a path in terms of near-future need.

I'm not in any rush to move up btw - like I said, I've only been Tier 1 for a year. Just trying to figure out the next step now so that I can start planning my projects.

Thanks in advance!

Hey guys,

This is a bit of a strange one for me, haven't seen this issue beyond a single client. Basically, they have two Precision machines that run on RealTek audio drivers. A few updates ago, we had the first machine have issues with internal input breaking completely (Precision 3561); we tried rolling back the Windows 25H2 upgrade that was installed that day, tried rolling back RealTek drivers one version at a time, still no dice. We checked Windows privacy and security settings too, still nothing.

Yesterday, we had another machine whose audio input broke entirely (Precision 3551). However, that device is a particularly strange case because Bluetooth functionality is non-existent on that device as well. We went through the same troubleshooting on both bluetooth and audio input drivers, and the only way this user is able to talk in Teams is to call in on mobile separately. The real kicker is that we probably have over 250-300 of these exact devices in active use, and yet these are the only two having this problem (ironically enough, both at the same client as well).

I've been scraping forums and Dell's support page for an hour now, and can't find anyone else who seems to be experiencing this issue. I have an open support case with Dell, but wanted to check here while I wait for a response from them. The client is at the point where they want to just order new hardware - mostly, I am just checking to make sure there isn't anything I might have missed before either Dell responds or I get the go-ahead to swap these machines out.

(Also, I'm a lowly T1 who is currently by himself wearing every available hat for the next few months - been getting T2 and T3 tickets kicked back to me a lot, so sorry if this is something I should know how to fix already.)

Alright, so I have a situation with a boss and his secretary.

Basically, what they want is for the contact list between them to be a totally shared resource; from my understanding, this is no longer possible in New Outlook. So far, I've manually imported boss's contacts into secretary's profile, so she is at least caught up with his contact list as it stands today.

Now, the tough part is that I need to somehow figure out a way for her to edit his contact list on his behalf. I read somewhere that this was easier to accomplish with a shared mailbox, so I converted his account and tried to add his list under the "People" tab - however, I was unable to even get an available contact list to display in her client.

Are y'all aware of some way to do this that I am just not seeing? I am trying as best I can to avoid reverting her to Classic Outlook, because I am concerned about inbox rules or other sync-related issues popping up. If that's the only way to pull this off, though, then I suppose I'll have to.

Ideally, I would want to have this set up so that secretary and boss's contact lists remain separated, and she can hop between them to make changes and edits. I'm sure that something that streamlined is just a pipe dream, but if it is possible then I am thoroughly stuck on how to do it.

I tried asking ChatGPT, and I swear to God the computer laughed at me.