u/DesignerShoulder4500

Hi everyone, I am in incoming IM PGY-1.

I have "no credit" as I moved to the US last year only and have been using a debit card, just got myself a credit to build credit score. The problem is that I am trying to get a car using my employment verification letter with my annual income mentioned on it from my PC but the bank didnt approve it because they called her and she didnt pick up.

So should I email her if she can call the bank and verbally verify my employment?

I am just worried about burdening my program for a verbal check, like she already gave me a letter but then bank is being difficult.

Is this normal?

Thanks for the help!