u/Dependent-Ad-2970

can someone please assist me by providing correct NOC code for below duties

Industry was : Telecom

Key Duties and Responsibilities

• Monitored and analyzed Radio Access Network (2G/3G/4G) alarms, including base station faults, packet loss, KPI degradation, and site outages; created incident tickets, escalated issues, and ensured resolution.

• Monitored transmission networks (DWDM, optical fiber, microwave links, IP backhaul) and responded to link failures, performance alarms, and critical degradations.

• Coordinated with field teams and Level 2 transmission units to restore backhaul connectivity and ensure network stability.

• Performed Level 1 restoration actions such as site resets, site block/deblock, alarm port configuration, and execution of NodeB diagnostic scripts.

• Conducted initial diagnosis of fiber faults, microwave link issues, and transport layer outages; maintained shift logs and incident reports.

• Operated NOC monitoring systems to track real-time network performance across radio and transmission domains.

• Provided frontline support to regional operations teams regarding network faults, link outages, and performance anomalies.

• Supported planned maintenance activities, network upgrades, and post-maintenance health checks, ensuring service availability.

• Conducted routine performance tests, alarm validation, and quality checks on network elements.

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u/Dependent-Ad-2970 — 7 days ago