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I’m looking into how businesses handle incoming inquiries.
Simple things like:
How fast you reply
What happens if they don’t respond
Whether you follow up
How you keep track of them
Not selling anything. Just trying to understand real workflows.
If you run a business:
How do you handle new inquiries right now?
What usually falls through the cracks?
Where do you feel you lose potential customers?
I’m trying to see patterns across different businesses.