How can I best utilize “Consultations” on Upwork?
My niche is architectural design both exterior and interior, BIM, and other related skills.
Now I don’t understand some things about what should I offer in those consultations and how should I outline them on the platform
The idea I understand is:
Client has a project ➡️ books a consultation with me ➡️ asks a question/advice on this project ➡️ I give him an answer/reply as an expert ➡️ Consultation ends, I get paid.
As simple as that, and thus no actual tangible service is given (in terms of my niche). In my niche it is all about actual products like drawing packages, models, renders…etc.
So my questions are:
1) Can I offer both a service and a consultation inside that “Consultation” option? E.g. The client books a consultation for 30 minutes discusses the main outline of a project with me and I discuss it with him, then after the meeting, he sends me a direct contract for a project or such.
2) If this feature is only for giving expert advice or answers to technical questions, should my replies be timely and on the spot? No chance for sending notes or questions from the client beforehand for me to prepare my replies to or a follow up after the meeting with detailed written advice with references for example?
I’m really confused and want to implement my niche into this option and offer something that doesn’t put me in trouble because of ignorance or misunderstandings.
Can someone guide me? A person from my same niche would be great!