Apparently the answer is “$200 bad”.
Signed up for TWO of their “25GB” mobile plans. We’ve used the same size plans for ages with our previous provider and NEVER exceeded them. We also have NBN at home, so we’re not out here raw-dogging 4K streaming on mobile data all day.
First month with SpinTel and suddenly BOTH SIMs decide to start inhaling data like they’re connected directly to the NBN backbone.
Checked the usage logs and there are completely absurd spikes like:
- 10GB in one day
- 7GB in another
That is nowhere near our normal usage pattern.
Yes, they sent the standard 50/85/100% usage texts.
But here’s the insane part:
THEY DON’T THROTTLE THE DATA.
AND THEY DON’T EVEN LET YOU BUY EXTRA DATA BLOCKS ON THIS PLAN.
So instead of “You’ve hit your limit, buy another 5GB pack”
their system apparently just goes “Excellent. Continue charging them into oblivion.”
How is that even consumer friendly in 2026?
A $22/month plan somehow turning into a $100+ bill per SIM because there’s:
- no hard cap
- no throttle
- no data block option
- no “you just used 10GB today” warning
is absolutely cooked.
And before the usual “monitor your usage better” crowd arrives:
THAT’S THE WHOLE POINT.
We DID monitor it. Same people. Same phones. Same habits. Same home internet. Different provider. Suddenly massive unexplained spikes immediately after switching.
Also love how the website screams: “25GB FOR $22!”
but the “we’ll just silently keep billing ridiculous excess rates forever” part is hidden in tiny CIS/legal text like it’s 2007.
Currently arguing with support trying to get the charges reduced because this feels less like a mobile plan and more like a trap.
Has anyone else had weird data spike issues after switching providers or is SpinTel just running a retro-style bill shock simulator?