u/Decent-Ad-3831

bought some stuff from taobao and selected sea consolidation (no liquids, usually i buy items from this store and had no issues with previous batches). But for some reason the courier returned the items because (not sure if i interpreted it correctly) the warehouse rejected the goods?

I contacted the merchant/store to ask them to send the items again (per what the app told me to do since i don't want to refund) but the merchant told me to ask for the reason why it was rejected. Unfortunately I discovered this at 11pm and I think their office hours are over so nobody picked up.

Wondering if anyone experienced this before?