u/DebateSad2648

Please, Escalation Help: after almost fixing - files "gone" without restore

I am a school psychologist on Day 29 of what has been the worst month of my professional life - being tormented by lack of actual help. I've lost hundreds of billable hours but mostly I'm in trouble right now.

This began with a BAA clerical error in March. Following weeks of begging, pleading, and unanswered promises to help with the migration (I only just received a response regarding that yesterday), I created a temporary domain and signed up for a new account while waiting for my primary domain to be "released."

I waited two days to ensure the files had synced; believing the process was complete and following the advice I had been given, I deleted that temporary account. It was only after the deletion was finalized that I realized the files had not actually migrated to the new account.

Now, those critical school and student files, years of professional work product, and my active working documents are inaccessible— ***even though I can still see them sitting in the Trash of the Shared Drive ("The Move").

This temporary organization (bridge domain) was officially deleted on April 13.

The Crisis:

I can still see years of professional records sitting in the Trash of the Shared Drive ("The Move"), but they are "frozen" because the owner account was decommissioned. I need the Organization reactivated please.

I know its not been that many days but this has been a MONTH long nightmare & I really need these documents for student special education records/mtgs that need to happen right now. They said 72 hours or whatever but all but 1 of my cases has actually had a response (but it was still just that it would be "escalated" almost a month after request.

What I've Done:

  • Primary Case: 70200423 (plus 10+ other case numbers).
  • Verification: I have provided all proof of ownership (Payments Profile, Customer ID, and Cloudflare logs) through official channels.
  • Local Effort: I secured a 24gb local cache, but without the original account index, the files are mostly unreadable hex blobs. I have exhausted all manual workarounds.

Request:

Is there a Product Expert here who can help escalate this to Engineering for a manual restoration of the Org? I have the financial and infrastructure proof ready to provide to a verified representative.

I would sincerely be grateful.

reddit.com
u/DebateSad2648 — 1 day ago

[URGENT] Recovering 24GB of professional/district records from Google Drive cache after Workspace deletion (Google Case #70200423)

I am in a high-stakes data recovery situation. A temporary Google Workspace organization used for a data migration was deleted 6 days ago. I am now facing the loss of years of professional files, active case logs, and billing records that were "frozen" in a Shared Drive.

System Info:

  • OS: Windows 11 Home (Version 25H2, Build 26200)
  • Drive Type: 1TB SSD
  • Local Cache: I secured 24GB from %LOCALAPPDATA%\Google\DriveFS and moved it to C:\RECOVERY_TEMP.

The Technical Hurdle: The cached files are extensionless hexadecimal strings. I verified the data is healthy by manually renaming one to .pdf (it opened perfectly), but several others will not open even with the correct extension. I am worried the data might be "chunked" or encrypted since the source account is deleted.

Why I need help:

  1. Is there a way to parse the local SQLite databases (items.db or metadata.db) from the DriveFS cache to restore filenames and reassemble these "ghost" files?
  2. Why would some files open perfectly while others fail? Is there a recommended "file carving" tool for Google Drive cache blobs?
  3. I have the Payments Profile ID (1097-4079-5666) and Cloudflare DNS logs proving I owned the subdomain/infrastructure, but Google Support is unresponsive.

Any advice on scripts or tools to recover these professional records from the local cache would be life-saving.

reddit.com
u/DebateSad2648 — 1 day ago