u/DeReversaMamiii

I am a midlevel manager (two others t my level on the same team) and we have inherited a somewhat green senior level manager. This woman is... insane. Constantly asking for more reports, more data, more reports on the reports we need to give her... She'll have us spend three hours putting together a report at 3PM, then she'll come down and say CHANGE EVERYTHING! SHE GAVE US THE WRONG INFO!! And it starts again.

Honestly, it's becoming harder for us to actually do our own jobs and monitor our 60+ staff because of it. We're all started to push back in her, and it isn't going well. She emailed me at 7PM with a screenshot of a report just saying "and why isn't this done?!" and I responded with "No, that report isn't in my scope and we were requested to keep in our own scope, I can look at it if needed, though?" And she responded with "THE WORD 'NO' DOESNT WORK FOR ME. There are better ways to respond!!! Moving forward I don't want to hear that again. I guess I'll just ask *actual manager who has been assigned to this task for two years and she has been reminded of this* to do it."

My dad was diagnosed 2 years ago and has not been taking it well (former psychologist and exec for 40+ years). Still living at home, still fairly lucid (but prone to emotional outbursts/has trouble with his vocab). He had a bad fall and cracked his hip/concussed himself and will be on a walker for at least 2 months (which he has already started to try and abandon, of course). I live 700 miles away.

Anyways, my mom has some serious caretaker burnout and I want to help her get help. I want them to try a home health aide for a few days/few hours a week. I know the answer is currently no, but I feel like if I sold it less as "we need to interview all these companies" and more of "I met this lady Christie, she's very nice and could help you with some schedule stuff", Mom might take it.

How do I start researching finding a home health aide/conducting interviews/what should I be looking for? They live in Kansas City, for reference.

Thank you for the help!