Can HubSpot for Sheets fix messy customer data handoffs?
We're hitting that stage where things are growing, but our processes aren't quite keeping up.
We've been using Google Sheets for leads and handoffs, which worked only on, but now we're starting to see issues with inconsistent data and lost context between teams. It's small things, but they definitely impact the customer experience.
A few days ago I discovered HubSpot for Sheets, which looks like a way to push structured data from Sheets into a CRM without completely changing how everyone works.
Timing-wise, it actually lines up pretty well for us since we're already at the point where we need to scale things more properly. But not sure if it actually fixes the handoff problem or just makes things look cleaner on the backend.
Anyone tried this in a growing team? Did it actually help, or did you end up moving fully into a CRM anyway?