u/Dave77459

Yesterday at 5:29PM, my Cloud Gateway Fiber console went offline.

https://preview.redd.it/dsxnoz1clyzg1.png?width=303&format=png&auto=webp&s=0e63db232752936b7177d7f9a1c9b9cf74bd7213

Everything seems to be working still. I mean, I can still reach the internet. From a user perspective, nothing has changed. I didn't know anything was amiss until I saw a notification from the app.

When I try to login via the portal or the app, it says the Console is Unreachable.

https://preview.redd.it/o8oohpjtlyzg1.png?width=475&format=png&auto=webp&s=bc081bbc158732f9e85d6e4126b20524ec75c39d

Connecting to `unifi/` results in not found (I have redirected DNS to pihole), but i can reach the gateway via IP. However, the credentials I use to log in are invalid.

What I can still do is SSH to the console. Is there something I can do from there to restore? Will a reboot magically help?

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u/Dave77459 — 5 days ago