
I had a goal to use the mtr3b v4 all spring semester and I had a case screw come out about over a month ago. I stopped using it and sent a ticket into their website about a replacement screw. They never replied back and I emailed them about two weeks ago asking at least for the screw details so I can get one myself.
They haven’t replied back and don’t have a phone number to call. All I want is to put the screw back in and it would be nice if they sent me a new one but at this point I just want them to acknowledge my problem. Thanks a lot LNR, you’re really ensuring my loyalty /s