Baktria and Seleuicid factions problem.
Hey, guys. I’m having an Rome II: Emperor Edition in library on the Epic Games Store. According to the documentation, the game should include the free add-ons: the Seleucid and Bactrian Faction Packs.
The issue occurs even in the base game (without mods)—even though I should have access to the Seleucids and Bactria, I can't play as them in the main campaign. It's the same in DEI. None of these factions are available
There are no downloadable add-ons available (in the EGS library);
The launcher doesn’t show any inactive add-ons.
Both the game and DEI are up to date.
Technical support suggested using the installation verification tool—I tried it three times—with no results.
I also tried running the game as an administrator (also suggested by technical support).
What do you suggest in this case? Is there a way to fix this? Is it possible to download the updates with the free faction packs and install them manually? Or is there a mod that unlocks the factions?
Do I need to unlock these factions in some way in DEI? I thought they were supposed to be available right away.