Hello all.
I’ve had the same pool maintenance company for over 5 years and am currently paying them $180/month to maintain my saltwater pool. They come out every week and I thought they were doing fine.
Around a month ago I noticed a light coat of green algae on the bottom of the pool.
They came out, scrubbed and then added chemicals which mostly cleared the pool but algae on surface was still there.
This week they came out again, did more tests and said my phosphates were too high and they don’t usually test weekly for that.
They scrubbed again, added chemicals and salt.
They charged me $375 for the service
My question is, if they are doing weekly maintenance is this something they should have caught earlier and is the charge reasonable?
Thanks!