Our AE has been pushing for us to upgrade our Slack and is really pushing Slackbot. He pitched a bunch of amazing things it supposedly can do, but when he went to demo it things fell short. He had said reps won't even need to log into Salesforce anymore, they can do everything through Slackbot (which seemed unrealistic to me).
But when he demoed it for me he let me know that it can only read data from Salesforce, it can't update or create records yet. We also found out the the Business+ edition only allows a user 15 messages to Slackbot a week. He did show how it can create driving routes for your accounts and provide a Google Map with the route, so that was cool. Salesforce has a history of pushing half-baked products onto their customers and I'm just hoping for some honest feedback from some people that are actually using it to see if it lives up to the hype?