u/DGdeadeye

I have had the Coinbase One card since they first came out and have had no issues until now. I tried to use my card last night and was declined but had no reason why. Called customer service today and lets just say I have issues now. First issue, customer service needs to come back to America. I don't like this with any provider because you can never fully understand the representative without having to guess half the time or make them repeat a few times and still have to guess what they are saying. My second complaint is the representative told me that it was a security issue by American Express themselves and Coinbase couldn't do anything and found no issues on their end with my card. He couldn't give me details about whatever this security risk block was. It was a well known company and I have numerous transactions from the same vendor. I asked should I be contacting AMEX and he said he wouldn't recommend that. If it is AMEX that is blocking my purchases and Coinbase can't do anything then what is the point for Coinbase? Why aren't they having you contact AMEX directly since they are the ones that can do anything or get more information about how this doesn't happen again. Pretty ridiculous and frustrating when you basically can't do anything about an issue that shouldn't happen and only makes me feel embarrassed even though I shouldn't because I know I have the money and it isn't my fault. Thank god I diversify and have access to other funds but I shouldn't have to. First world problems rant but it is annoying. Wanted to share because I feel it is the only thing I can do, which is call the companies that make millions out on the carpet for everyone else to see.

With this being said, we as American's need to start making our voices heard with issues that really matter. Come together and make these government agencies and corporations actually listen to us to make changes. We need to do it the right way though. #Coinbase #CoinbaseOne #CreditCardIssues #SpeakUp #AmericaFirst #StopSittingIdol