u/DB010112

Hey everyone,

Hoping someone here has been through this or knows how to escalate.

Account stuck in "pending verification" status. Every IVS API call

returns:

PendingVerificationException: Your account is pending verification.

Until the verification process is complete, you may not be able to

carry out requests with this account.

Opened a support case 5 days ago via Basic Support — zero response,

not even an auto-acknowledgment beyond the initial one.