Hotels.com charges
I’ve booked A LOT with hotels.com over the many years. I’m a platinum member. Some of the charges for the hotels I book on my statements are listed as hotels.com (super easy to get refunded) but some bookings are charged from the hotel itself and a pain if I decide to cancel. (These are all refundable bookings) For instance, booked a refundable room, cancelled, and still haven’t been refunded. The charge came through from the hotel so hotels.com is saying the hotel needs to refund me and the hotel is saying they never charged me (they did.) my question is, is there a way to tell WHO is going to be charging your credit card before booking? I’d rather only book hotels that are going to be charged through hotels.com and not the hotel itself. I wish hotels.com would alert this