Hey everyone, I’m back with an update and more evidence. I’ve spent countless hours annotating these screenshots to show exactly how this business operates.
This isn't just about a refund anymore—it’s about the principle of honesty and consumer justice.
1. The "Package" Bait and Switch (Check the Texts)
Our text exchange proves we agreed on an 8-session package. He never mentioned a monthly subscription or recurring billing. He confirmed the package deal, then sent a "registration link" for what I believed was that specific package.
2. The Dark Patterns of Prov12ion Basketball Academy
The Stripe link he sends is designed to be misleading. The Apple Pay button is at the very top for a quick checkout. To see that it’s actually a "subscription," you have to scroll past the primary action buttons to the very bottom. This is a classic "Dark Pattern" used to enroll parents in unauthorized recurring charges.
3. Lack of Professionalism & Focus
• Divided Attention: On multiple occasions, Coach T brought his young daughter to our paid sessions. While he did conduct the training, he was simultaneously responsible for watching her, which significantly distracted him and reduced the quality of the coaching I paid for.
• Abandonment: In one instance, another basketball team entered the gym. Instead of finishing the session with my sons, Coach T left them aside to go coach the other team.
• Private vs. Group: I paid for private lessons; he placed them into group classes without prior notice or consent.
• The No-Show: On Dec 5th, he didn't show up at all. No call, no text. Total ghosting.
4. The Final Straw: Broken Promises to Communicate
After the billing issues surfaced, Coach T promised twice to call me to resolve the situation. Both times, he never called. When he failed to call the second time as promised, I realized he had no intention of resolving this professionally. I completely lost trust in him.
5. The Goldman Sachs Evidence (The "Five Exclamation Points")
I filed a dispute with Goldman Sachs (Apple Card). In his response to the bank, Coach T was incredibly aggressive, writing "NO REFUND!!!!!" and—most tellingly—he admitted he had already lost two other disputes recently. If a business is transparent, why are multiple parents successfully winning chargebacks against it?
6. Financial Summary
He promised a "Sibling Rate" but ended up charging me a total of $975 through hidden subscriptions. Based on the sessions actually attended and his own quoted rates, he owes me $625.
Closing: It’s About Justice, Not Just the Money
I have already spent over $100 just on sending Certified Mail to Prov12ion Basketball Academy—a necessary legal step for my Formal Demand Letter before I proceed to Magistrate Court.
This entire fight is no longer just about the money. It is about justice. I trusted Coach T, and he exploited that trust with deceptive billing and a lack of accountability. If we don’t stand up against these unethical practices, they will keep happening to the next family.
Statement of Truth & Responsibility:
I take full legal and personal responsibility for every piece of information and every word I have shared in this post. Everything provided here is complete, accurate, and truthful. I am sharing this so that other parents and their children do not fall victim to the same situation.
（Some people have asked why I didn’t notice the “$375 per month” detail. Honestly, throughout the entire process, I was guided by my conversations with the coach. I genuinely believed it was a one-time payment. So when I saw the number $375, my attention was on the amount itself — I simply didn’t catch the smaller text around it.
I’m not a particularly detail-oriented person. And after enrolling my kids in so many extracurricular activities over the years, I had developed a habit of trusting the people running these programs. Objectively, this was an honest mistake on my part.
But I want to ask everyone to consider this: what you’re seeing now is the result of hours of searching and gathering — every screenshot, every chat log, even his official website that I didn’t know existed at the time. You are judging my decisions from a place of complete information. I was moving forward from a place of incomplete understanding, one step at a time. That kind of hindsight judgment doesn’t feel fair to me.
I have never avoided responsibility. I’ve said it repeatedly: I was wrong, and I own it. If the judge rules against me, I will accept that fully. That’s exactly why I’m taking this to court — because I want to see what a fair and proper process actually concludes.
I’m not a clever or sharp woman. I’m just an ordinary mother, navigating life in the United States in a language that isn’t my own, raising two kids on my own.
One more thing I want to be transparent about: I always write what I want to say in Chinese first, and then use AI to translate it into English. That’s how I’m able to communicate here. Please keep that in mind as well.）
#Atlanta #BasketballTraining #ConsumerProtection #StripeScam #Prov12ionBasketballAcademy #JusticeForParents #MagistrateCourt #GoldmanSachs