▲ 1 r/SmallMSP
How are small MSPs calculating ROI before adding new tools/vendors?
Been reworking our pricing lately and realized ROI is harder to estimate than I expected once support time and onboarding get involved.
How are you guys usually evaluating whether a new vendor/service is actually profitable before rolling it out to clients? Flat margin target? Hour estimates? Something else?
u/Crystal_Syad — 5 hours ago