ASUS Flow Z13 (GZ302) not powering on after entering sleep mode
Hi all,
I recently purchased the 64GB version of this laptop and have been mostly happy with it.
After getting it all setup the way I want, and adding games and few apps etc. I started to use it a lot more but noticed the issue.
Some context:
I installed G-Helper and have installed all the latest drivers. I set a max battery charge limit of 90% but left everything else alone. I've also installed the most recent BIOS but I noticed this issue prior to the BIOS update as well. I've uninstalled McAfee crap software and the like.
Problem:
When I use the laptop for a bit while unplugged (10-20 minutes), and then simply close the keyboard to the display the device seemingly goes to sleep.
If I open the laptop 20 minutes later nothing happens. It won't resume from sleep. I just see a black screen.
I was able to get it working again by plugging the AC adapter and holding the power button down for 10+ seconds (do this a few times) and it eventually fires up.
The issue is this doesn't happen every time it sleeps. It's random but has happened several times since I started using this laptop (purchased late last month).
I did some searches and came across others having similar issues but it wasn't for the GZ302 model, but older versions.
Has anyone else experienced a similar issue? and if so how did you resolve it?
I'm still within my return window (bought via Amazon) but I'd rather not send it back if at all possible since I really like it (when it works!).
Any advise would be greatly appreciated.