Roam Beyond charging 50 cents per megabyte
Wondering if anyone else has experienced this. Im roaming in Portugal and even though my plan has 25gb of roam beyond data, with talk and text, I'm being charged standard roaming rates (50 cents per megabyte and $1.25 per minute for calling).
After calling support they confirmed I shouldn't be charged and tried to add a 5gb add-on, that still didn't work.
The supervisor then told me to get a local sim card while they take 2-5 business days to figure it out... which is frustrating roaming was the whole reason I got this plan.
So far I'm at over $70+ in roaming charges.
Has anyone else had this happen?
One of the people I'm traveling with also has a freedom plan and their data is working and using their roam beyond data just fine.
We also got different text messages, where mine says I'm being charged standard roaming rates and theirs says they have regular rates...