User forgot their laptop password. Had it saved in a Notepad file. On the desktop. Behind the password.
Fifteen years in IT. This is a new one.
Guy comes in last week, been on holiday for a month, came back and couldn't remember his password. Tried a few times, locked himself out, called us. Fine, happens. We start the recovery process.
Midway through he mentions he actually has the password written down somewhere. Good i say, where?
Notepad file. Desktop.
I stopped typing for a second.
Me: so the password is saved in a file you can only open once you're already logged in?
Him: ...yes.
He got it immediately to be fair. Didn't try to argue about it or anything, just kind of sat there processing it. We finished the recovery, set a new password, i made him repeat it back to me twice before he left.
On his way out he said he'd write it down properly this time. I asked where. He said probably another Notepad file but in a folder this time so it's more organized.
I said great and wished him a good day becuase there's nothing else you can do really.
Genuinely though. Paper on the fridge at home. Nobody has ever been hacked through their fridge. Zero recorded incidents. Completely air gapped. I recommend it to everyone and i'm only half joking.