So I was monetized back in January.
Initially my adsense account was setup as a business, not personally so I was required to get my LLC rolling.
Fast forward a few weeks and I did, and also updated the legal name of my adsense account. Since then, I have yet to be successful at YT approving my adsense account. I keep getting the same "We couldn't verify your tax information with the document(s) you submitted. Make sure the information on your documents exactly matches the information on your tax form, and try again."
I have submitted multiple documents all together from a 1099, articles of incorporation, business registration, you name it. I just don't get what they want.
I then reach out to support, which they have been useless. I explained my situation to support, she said to make sure it is spelled correctly, includes the business entity type etc. which I have done. She asked for a screenshot, so I emailed it over to her, and I was then transferred to a new person who has been no help.
What is the way around this? Does youtube have an actual phone number or no? I don't have a ton but almost $5k just sitting in there and I can't even collect because of this and I really don't want to miss out and have to make a new adsense account..
Edited -
When I click onto "submit new form" It says - "Additional verification is required for one or more of these reasons:
- Your legal name does not match your account name.
Upload an explanation note, or change your account name to match your legal name or disregarded entity/DBA name."
I forgot to mention that I did upload an explanation note as well, so I truly have no idea what they want