I have recently moved to Lucknow, Kamta Chinhat area. I booked a connection on last Monday. The person told me installation will happen on same day. I was at a gas agency, he came there took photo, details and payment for 6 months and took that place's location as my address. The on boarding process took 24-48 hrs, post that Enginner of that area (where Hp gas agency was) called me, I told me address. He said this area is with different Enginner. After all this circus, wifi was installed on Wednesday evening.
Now I want to have a hole in my door wooden frame in the corner for optical fibre to pass, they said no ACT person has drill for wood in entire lucknow region. I called the person who took payment and processed my connection. For last 5-6 days, he said it will be done today - Tommorow. Today I called him 20+ times, didn't even picked the call once. I called to customer care- no help. I had raised for help on app- no help.
Can anyone help me or suggest me something, I am new to the city, don't have much idea. Please help me.