u/ConsistentRespond642

I have so many questions. My husband got a notification recently for a huge transaction neither of us did. Come to find out, well over $4000 was taken out of our savings, moved to checking, then withdrew from our account. The transaction says “Apple Cash balance 1infiniteloop ca” and it had the last 4 digits of my husbands card but we’ve both checked, he made no transaction recently at all on his Apple Cash let alone for that amount. He called our bank (Navy Fed) and they said they’d take care of it and start an investigation asap but not to give our hopes up on getting the money back. My question is how is this even possible? Could someone have hacked into his Apple ID then got access to the banking app, proceeding to move money then withdraw it? My husband wasn’t notified of the transaction until after it was done and over. No confirmation/authorization, nothing. If it was a matter of just the Apple Cash transaction coming out of checking, then ok his card info was probably stolen. But it’s the fact that they moved money between accounts that’s insanely confusing to me. My husband has already changed the banking info, started the investigation, gotten a whole new card and now a new phone and switched from Apple in the case his Apple ID was hacked. Could someone shed some light on this situation?