Anyone else have a Corporate Guy that just doesn’t get it?
Okay so Mother’s Day is insane, we all know that. But my service manager was working that window like it owed him money, yelling over the loud speaker, screaming for what he needed to get food out faster (respectfully), and just kinda MANAGING ya know. Then like the 2nd hour I’m there the big corporate guy (I think, I just know he’s my GMs boss) pulls up and takes over at the window. Bro is silent as a mouse. EVERYTHING is going Red on the screens. Quite literally everything starts to go wrong, he doesn’t know the Restaurant or the staff like at all really. The food runners were trying to get him off the window as well as they could without offending him because it felt like we all had to walk on egg shells around him. Bro barely broke a sweat, and had the nerve to blame my GM and other managers as they’re busting their ass to satisfy every guest. Just kinda ruined the whole night for every staff member on what’s supposed to be one of our best gratuity days of the year. I