u/Consistent-Teach-655

Does this office ever return voicemails? I've tried numerous times to get in touch with them during my 2-year lease, for issues related to my landlord. This office has never once replied to my messages. Their website specifically asks you to either leave a voicemail OR fill out the form, but to NOT do both as it slows them down. I always leave a voicemail but they still have never once returned a call. So what gives? How can I get the help I need for a situation where the landlord is retaliating and raising my monthly rent by $2k/month upon conversion to a month-to-month lease (at the end of a 24-month lease term). They want my family out of the unit so they can sell the unit. We want to stay another month at least, but not at the high price of $2k more per month.