Hi, sorry didn’t know where else to post this.
We are flatting and our landlord got in a team of landscapers to trim the trees at the flat last week, only issue is during that time, our internet went out. And it’s been a week with no internet. And we are sure it’s due to this as the cables go right into where they were trimming. Anyway, it’s definitely not damage by us (the tenants) and now our property manager is saying we have to pay a $200 security deposit to get a technician out to look at a possible diagnosis.
Now, I get that it’s just a deposit, but it just seemed a little weird to me that we have to front that cost as well as we’ve been paying for internet for the week but due to some kind of external infrastructure damage, we have no internet but we have to pay for someone to come out to fix something we haven’t damaged.
Is this standard practice ?
Seems very odd to me.
Any advice would be appreciated, thanks.