
The Door is Slammed
I’ve had my account since 2009. I’ve been on this platform for nearly two decades—through the good, the bad, and the rebranding—only to have it wiped out in seconds by a bot.
I finally got a response to my appeal, and it’s the ultimate "middle finger" to a legacy user.
The Breakdown of the Nonsense:
- The Vague Accusation: They claim "multiple or repeat violations" but refused to cite a single post, date, or specific rule. I haven't changed how I use the app in years. No spam, no harassment, nothing.
- The Support Loop Trap: For days, the help site told me I couldn't even submit a ticket because I was "already in the queue." It turns out the "queue" was just a waiting room for a generic rejection email.
- The Door is Slammed: They ended the email with "This account will not be restored. This case will now be closed." They literally locked the door and took away the handle so I can’t even reply to a human.
It is incredibly insulting to be treated like a burner bot account after 17 years. All my memories, connections, and digital history from 2009 to 2026 are just gone because a glitchy algorithm decided I shouldn't exist, and X is too cheap to hire a human to double-check it.
Has anyone actually managed to get a human to look at their case after receiving this "final" template? Or is an OG 2009 account just worthless to them now?
TL;DR: X nuked an 17-year-old legacy account, sent a vague "too bad" template, and closed the ticket so I can't even argue. Peak "Customer Service."