I tried to cancel my service and I got an error so I messaged support and this is the reply I get…
Cancel my service
Starlink:
Thank you for your patience. In order to continue, can you please answer the following questions:
-Are you managing accounts for other users? If so, please list the account numbers and location
-Are you making payments for accounts other than yours? If so, why?
-Did you purchase your kit directly from Starlink.com? If not, please provide purchase details.
-Are you currently using Starlink for your company/business needs? If so could you please provide us with your company name and > website?
-Is the phone number on the account yours?
-Is the shipping address on file yours?
-Is the email address on this account yours?
-Is the card on file for this account yours?
Please provide us with a photo of yourself holding a government photo identification (ID) and the credit card used to make payments on this Starlink account.
Please note that in order for us to proceed with your inquiry, we ask that you please answer all the questions above. Thank you for your time.