Repost as I don't want y'all harassing Howard 😭
Thank you for the responses though 🙏
Hi All! I am not sure if this is the appropriate place to post, so please redirect me if needed!
Victoria ✨️
I moved into my first home a little over 5 weeks ago, and things have been great so far. However, a few days ago, I received a letter from my neighbour raising a concern that he has with my split system unit (see attached photo's for letter and correspondence).
I haven't met them yet as I work 60+ hours a week, which paired with the labour of moving, I've been too exhausted to do the walk around just yet. However, I do assume he is older, considering the letter straight from ChatGPT that wasn't even doctored to attempt to hide its origin.
Things to note -
The unit doesn't rattle or vibrate at all. It's just a steady hum. So there isn't anything abnormal there. From outside of my house, it does sound like a spa motor.
The unit is directly opposite their bathroom/toilet/laundry. With a standard fence in between. Their side of the fence is also covered in ivy. There is about a metre between the unit and fence.
From my spare bedroom, where the unit is attached to, and just beside the window, I can hear a faint humming when it is dead silent, no tv etc.
As mentioned in my text, I have the heating running no more than 5 hours of an evening and it's always off by 10:30pm the latest. Never on over night, or early in the morning.
I will organise for it to be serviced, and hopefully this might make a difference in sound, for the neighbour. Failing that though, what is my best course of action? And what exactly are my rights?
From what I have been reading, the sound, or hours used aren't deemed unreasonable.
Would love opinions, thank you!