Lots of poor reviews of Metropolis in other cities but haven't seen much in Baltimore so I'll start. I was so excited when I picked up my Ekiben this week and noticed that there is free parking in the lot for 20 minutes because my last visit caused me so much grief. This is what happened last time.
This is a real world example of why relying on technology is a pain in the ass. A few months ago, I dropped and cracked my phone and it rendered useless. To soothe my pain, I decided I deserved Ekiben. Since I couldn't use my phone, I wasn't able to preorder so I had to walk in to order and wait in my car for the order to be ready. The Metropolis lot wouldn't allow me pay for parking without my phone. No worries though the last time I came here with my husband it tracked us entering and exiting and sent a text with the bill. I'll pay it later.
Never thought of it again until I got a collection notice in the mail. Apparently, since it was my first time driving my own car on the lot, they couldn't connect my license to my phone number and claimed they had mailed three notices to me (they didn't). My bill was now $40. I paid it because they wouldn't budge.
Fast forward to this week. I knew they had my phone number now so I was prepared to pay. But the free 20 minute parking was an added bonus. Until I received my text message with the following bill. I never created a subscription so that threw me. But also apparently I never left. In fact this is a screenshot from yesterday. If I was smart enough to screenshot today it would say 1 day and 13 hours. I had to call for them to "waive" the charge 🙄