THIS COMPANY IS SO SHADY!!! Scroll down through the reviews. No way that they are a 4.8 star company, absolutely no way. #stockx #stockxarethieves #donotbuyfromstockx #warningshadycompany
I regretfully purchased a pair of shoes on this site. When I tried them on they were hideous, no biggie (so I thought), it happens, so I promptly returned the item. I received an email that they received my return, but no refund was hitting my bank account.. I waited and waited and eventually began to ATTEMPT to reach out. This was the first red flag of them being a complete shady company, it’s impossible to reach their customer support. They have a chat within the site and I would try every day of the week at alternating times and the chat never available, SUPER SHADY. I then began to try to find alternate ways to reach their customer service. Absolutely nothing is available online to reach their customer service, AGAIN, HUGE RED FLAG OF BEING A COMPLETELY SHADY COMPANY. Eventually used ChatGPT, and even ChatGPT said the company is known to be un reachable, again, huge red flag of how shady this company is. An honest company does not hide from its customers.. But it gets worse, through ChatGPT I was able to find multiple options none of which worked except for one, reach reached out to ask about my refund and why it had not posted to my account after so much time, THEY DO NOT REFUND YOUR MONEY!!! THEY KEEP IT AS CREDIT, FORCING YOU TO USE YOUR OWN HARD EARNED MONEY WITH THEIR SHADY COMPANY!!! I’ve never heard of such a thing!! Who does that?! no one. And certainly not honest companies. I let the representative know that I would’ve never purchased through them. Had I known that and I was not informed of this therefore, this is an illegal hold of my money. They claim that somewhere in the tiniest print that they notify the customer at checkout. I called BS. I certainly didn’t see it and would have never purchased from them had I known because, again, HUGE red flag of SHADY BUSINESS!!! It gets even worse, and, you guessed it, WAY MORE SHADY…
Your/My hard earned money EXPIRES within 12 months!!!!! “I’m sorry, WHAT??!!” HOW SHADY IS THAT?!!
THEY ARE SCUM!!! THEY ARE SCAMMERS!! THEY ARE THIEVES!!!
For months, I have searched the site to try to find something to purchase. Zero luck. It is the most unusual friendly site that exists. I even got on today, searched “Women’s black platform sandals” it comes up with 5000 results and only a few of which our sandals. It’s showing me crocs. It’s showing me sneakers. It’s showing me flip-flops. It’s showing me purses. It’s showing me socks. And every once in a while, it shows a black platform sandal. Making shopping on that site show time-consuming, so incredibly frustrating, it’s been an absolute nightmare. The amount of time I have wasted trying to find something to spend my own money that they illegally without my consent, kept from me and refused to give back to me It’s like a part-time freaking job. Why on earth do I have to work to not just get my money back that is MY FREAKIN MONEY but work to try to find some sort of replacement so I can put this awful headache behind me. Their site is impossible. It is such a hot mess. No proper filtration. It is an absolute time consuming nightmare.
I went back-and-forth with customer service demanding my money back and they refuse. So incredibly shady do not give these people a single dime. So now I have to waste my time letting other consumers who work very hard, like I do myself, for their money to not get taken advantage of by these scumbags. Now I have to go through Better Business Bureau and file with them, so Better Business Bureau can contact them to get my money back. NIGHTMARE!!! THEY ARE AN ABSOLUTE NIGHTMARE. I’m so freakin angry. I work so hard for my money, the economy is crap, the cost of living right now is insane, to think that a company can just be thieves like this, it’s so disheartening. Please do not give these people your money.
One thing I will add is so many of their items are way above the cost of other platforms. I’m talking way more expensive. They are thieves😣