Hello,
I had a high voltage battery failure on my 2021 tesla 3. Before I was able to charge to 340 Miles brand new. Took my car into tesla repair in burlingame. Came out with a new battery but now the max capacity of the battery is only like 260 miles. This was covered under warranty. My old battery only had about 30k miles on it. Tesla ripped me off and committed fraud. How to sue them? Any advice is appreciated.
I complained about the problem and their service advisor Mark Anthony just hung up on me over the phone when I asked to speak with the Manager. I drove 40 minutes one way to the service center and demanded to speak with the manager. Mark Anthony pointed at me and laughed and told me to get out of the center in front of all the customers. I insisted that I spoke with the manager. Finally, manager came out and her name was Vicky He. I was able to talk to her but she wasn't willing to give me the proper battery.
It seems like tesla just blatantly ripped me off.