
Anyone know where to get replacement hinges for a West Elm Solstice Raffia Painted Sideboard?
My wife made the mistake of trying to save some money by buying a returned piece of furniture from West Elm. it arrived in horrendous condition with smashed shelves and the hinges on the doors are all bent and now misaligned.
The West Elm customer service has been terrible. The shortest time we’ve waited on hold has been 40 minutes, and they say we can’t return it because it was sold as-is. (we thought a certain amount of functionality was implied)
I’d like to replace the hinges so the doors at least align properly, but I can’t find replacements similar to the ones it came with, and of course West Elm refuses to provide replacements or even tell me where to buy them.
If someone can help me save this overpriced bonfire kindling my wife and I would be very appreciative!