HELP. i think i HATE MY JOB.
Im a universal banker, just a fancier word for teller but hopefully you wont be able to tell on my resume.
ive been having the HARDEST time working this job. Do i want to sell credit cards to people? and be pressured to do so if theyre pre-approved even though they already have 3? NO. do i want to pressure people to open new accounts and bring all their money to one bank? NO. that just smells like commission breath.
long story short i made a mistake today. i started mid february and have been trying to get used to it. i accidentally linked a card to the wrong account, i owned up to it apologized and offered to call the client. my manager said absolutely not and went on about what a horrible mistake i made for the rest of our meeting, and told me every single way to prevent it in the future (even though i told her how i was going to fix it, at least my offer to fix it) basically repeating everything ive said.
i have another teller who is breathing down my neck every 5 minutes trying to correct everything i do.
then theres another teller who will sit on her phone in the drive through and not help AT ALL but if i want a second to breathe NOT HAPPENING, "sweetie i need you to grab them" and its like this ALL THE TIME
on top of it, im only 21 as of april but its like they all try to make me feel like the smallest human being for being young all the time. ex: i draw on my freckles and the first time my manager saw it she had to express how it was too much and not for her, i did not ask for that opinion.
maybe its my team? or maybe its the fact that customers/clients amplify it tenfold by being horrible. do i need to move to a different role at a different company?
the only reason im pushing through is because after working here for a year they'll pay for your college. but then you have to stay at the company for 3 years after you graduate. is it even worth it ???
what should i do?
honestly i think i might scrap everything and get my real estate license and try to get into new home construction sales. then i would at LEAST feel like i was helping people.
all of this started because i WANTED to go to the smaller credit union i banked at when i decided my bartending days were over but they had no positions available.