I know this is going to be very controversial for some, but I think if you are a person who is afraid of going into voice chat due to toxicity, I think you should try anyway. I’m not even talking about just the utility of it. I’m talking about the potential social positives of it. By avoiding voice chat altogether to avoid the toxic ones, you are robbing yourself of the potential positive experiences that you can have with some awesome people.
If you genuinely have anxiety issues that prevent you from ever participating in voice chat, or if you’ve had such traumatic experiences in the past that have left you traumatized, then I completely understand. In such cases, it’s important to prioritize your well-being and continue to avoid voice chat. but if you are able and willing to give it a try, then I think you should.
My advice? When someone starts being a nasty, mute them immediately. Hit the letter “P” on your keyboard and mute them without a second thought. Don’t argue, don’t engage, just mute. I refuse to let toxic players dictate how I experience the game. In my opinion, you should be the same way.