






I was scammed 😫
This is my first post on Reddit. But I've been reading articles/advices/tutorials on Reddit for a few years. I've been contemplating if I should post this. But I really need to rant and share this bullying story with fellow AFOLs!! 🥺 So, please hear me out. 💐
The following description was what I've just submitted to PayPal, reporting a problem with a purchase, a few hours ago. This cunning seller has been insisting that I'm obligated to purchase all those overpriced items I've ordered (I was supposed to have quite some savings from the 12 bargain reindeer minifigures that I've ordered, so I didn't mind ordering those other overpriced items). While claiming that it was "her honest mistake" about the bargain reindeer pricing, thus she isn't obligated to supply those missing ELEVEN reindeer minifigures to me. Stating that only refunding CAD22 to me is fair and it's "her goodwill". While I've paid CAD284.25 for all the items I've ordered from her Bricklink store but only received about HALF of the items in value. 😫
Please check out my screenshots and photos. And tell me what you think of this unpleasant experience. (Could anybody be mistaken/confused about ONE or TWELVE Reindeer CMFs that I've ordered?)
Thank you everyone for reading this. 💐And please be warned about this Bricklink seller. She could really deny sending you Twelve of item A that you've ordered and send you a single A instead, along with all the other overpriced items you've picked. Then compensating you peanuts and calling it her goodwill. 🙄😠
Summary of my issue with this purchase: I've found 12 reindeer minifigures at the seller's Bricklink store at bargain price of CAD1 each, so I ordered 12 of them and many other items with high price tags (because of the savings I've got from those 12 reindeers). I had a feeling that those 12 reindeers were listed incorrectly and was expecting the seller to inform me about the mistake and potentially negotiate another total price for all the items that I've ordered, or simply cancel the order. However, the price of the reindeer wasn't corrected, and I only received a rather high shipping cost quotation from the seller. With the money I'd save from those 12 reindeers almost breaking even with the overpriced amount I'd be paying for the other items, I've decided to accept the rather high shipping cost (not bothering to cancel the order and search again for those items from other Bricklink stores).
Nevertheless, I was SO SHOCKED when I unboxed the parcel and noticed that there was only ONE reindeer instead of TWELVE that I've ordered, alongside all the other overpriced items I've ordered. I complained to the seller and she was only willing to refund CAD22 out of CAD284.25 that I've paid her. I have only received HALF of the value of all the items that I've ordered. 😫 I have already reported my issue to Bricklink on the 6th. Ying and I have communicated and we have not come to a resolution. She couldn't send me the missing 11 reindeers, she has refunded CAD22 to me and claiming that's fair and it's her good will. I wanted her to refund more, like half of the amount that I've paid for but she has refused. I really don't want to keep any items from such a deceitful and irresponsible person anymore. They've all been sitting in the box since the day that I unboxed the parcel. I suggested returning the whole parcel of contents to her, returning cost at her expense and getting my full refund. She has refused and was only willing to refund the prices of the items, when I'd be responsible for all the taxes, fees, and shipping costs for both ways.
Please see the attachments I would be providing in this claim. I've already filed a complaint at Bricklink but I realized I would have to file a complaint/claim via PayPal for my refund. Here I am. I noticed that the shipping cost of returning the contents to the seller wouldn't be reimbursed. That's a cost I would have to bear, despite me having done nothing wrong in this whole unpleasant shopping experience/scam. I really couldn't keep any items from such a deceitful person. I've already found those items again from various European Bricklink stores with reasonable prices. I'm asking PayPal to make a decision of granting me the full refund of CAD284.25-22=262.25. I will be shipping all the contents I've received from the seller, at my expense. Also, I'd really like to speak to a PayPal staff about this frustrating shopping experience. And to have him/her witnessing, by video chat or a video recording, that I'd be sending all the contents I've received back to the seller. Thank you very much, PayPal and its staffs. Despite this very discouraging experience, I'm still looking forward to ordering Lego from many reliable Bricklink stores. And paying my orders via PayPal.