u/Chatterhat

I’m a service tech and always on the road eating subway frequently.
I have also worked the restaurant business and know how much tips matter. I’ve been to many subways where I ask if they receive tips and most have said no with the exception of (1) location.
Why is there a tip jar, and an option to tip on the card machine if the employee who made my sandwich isn’t receiving it.
I have always been a good tipper and this genuinely frustrates me that the store owner is taking the tips from themselves and quite literally lying to customers who are just trying to tip for a good service.
I’m not a Karen nor have I ever complained about anything online, however this needs to be fixed….. I have been to subways across the county have only seen this issue at Cincinnati subways.
Just writing this to inform anybody who frequently eats subway, not to tip and possibly report this.