u/CautiousVariety4058

I did everything as prompted. I applied through 811 app i saw option of metal debit card. I funded 81100 then i bought super subscription and funded 10000 again. Yet i received the plastic debit card instead of the metal debit card which was promised while on boarding. Called helpline and they were clueless and told me to keep checking the app for metal debit card.

Now the metal debit card option is available but they are asking 3999+ gst. This is highly unethical and Deceptive. I have emailed the nodal officer regarding this. What other option do i have? I'll close this account in a heartbeat if this is the welcome experience. Don't know how will i be treated in future.