u/Cat_Toe_Beans_

This is a follow up to post my review about Yuan Jadeite. A user named u/d0glover1 has claimed to have spoken to the seller u/militarygf1101. D0glover1 is claiming I received a refund for the 52mm green bangle picture in my review, and that I kept it. This is categorically FALSE. As you will see in my Paypal transactions, I was refunded $160 for the bead bracelet with the drill marks AFTER I put up my review yesterday. The seller initially asked me if I wanted a refund, and I declined. After she gave me the refund, I offered to ship the bracelet back. She declined.

I texted the seller’s personal number and she claimed she did not send this person to attack me and falsely claim I kept the bangle. I don’t know if this is true and I don’t care. This entire situation is childish and in EXTREMELY poor taste.

It’s human nature to be upset when somebody says things about you or your business that are not favorable. It's, however, not okay to lie and spread lies about the facts. I am not upset that the seller is calling me a liar, Karen, etc. That’s her opinion and that says more about her than it does about me. I called the seller a lovely person in my review. Now, I am not too sure.

It's It's very concerning that a seller would discuss a customer with another customer. I have no idea how much of my personal information was disclosed. This is highly unprofessional and unethical.

My original review: https://www.reddit.com/r/JadeiteJade/comments/1t3em4h/my_experience_with_yuan_jadeite/

I waited a while to do this review. Initially I put up a review on the Jadeite subreddit but pulled it when someone questioned whether the bangle was burmese or Guatemalan but I chose not to put the review back up for several reasons. Firstly, there was entirely too much drama with multiple people (seller included) trying to bend my ear to gossip about this person or that person to prove this or that. There are people I have never spoken to sharing my story without asking me or confirming any facts with me. For that reason I have decided to post my own review so people can hear it straight from the source.

I like to keep my reviews and my transactions strictly business. I want to talk about the facts, and only the facts. First and foremost, my bangle is oily Burmese jade, not Guatemalan jade. As seen in these photos, the quality of the bangle is quite nice. Much better quality than a Kathy Jade bangle I purchased for around the same price.

While I personally find u/Militarygf1101 to be a sweet person, I did have several issues with my purchases. Initially, I bought a very nice looking 53mm oval bangle (priced $470). It didn’t fit, so Yuan Jadeite allowed me to make a free return, however I did need to pay the return shipping out of pocket. The bangle looked identical to the photos and videos I was initially sent. After this didn’t work out, Yuan Jadeite offered me a different bangle, a 52mm (priced $870) but I had to pay an additional $45 for shipping and the tariff. I also purchased a 7mm bead bracelet (priced $160). 

As seen in these photos, the photos of the bangles I was sent appear to have an “E” marking in dark green, which the bangle doesn’t have in person. When I initially received the bangle I could not find the “E” marking anywhere and thought I was sent the wrong bangle. The color appeared different in the photo and the video I was sent. Upon closer inspection I realized it was the same bangle, but I do believe the photo/videos I was sent were edited. Let me be clear, I do not think this was done by Yuan Jadeite, as the oval bangle I was sent and returned looks just like the photos and videos. I DO believe perhaps the factory is editing the photos/videos and perhaps not disclosing.

Another issue I have is with the bead bracelet. Some of the beads are not circular, and have flat edges on them which I believe are drill marks. For $160 I wasn’t expecting the best quality, but I WAS expecting them to be circular. These flaws were not disclosed to me.  Aside from that I was repeatedly promised free products which I did not ask for, nor did I receive. There was also a discrepancy with pricing for another bangle that almost made me walk away from the sale completely. For this last bangle I purchased I did have to pay for shipping as well as the tariff while with the other products I did not. All in all the buying process seemed a bit unorganized and the products iffy. And for that reason, despite me thinking this seller is a lovely person, I will not be purchasing again. 

After I put up my first review on r/JadeiteNephrite Yuan Jadeite did offer me a replacement/refund, to which I have declined. I have seen there being many accusations of “shills” and “fake accounts” on this subreddit. Let me be clear, I received no financial gain from my purchases or reviews, and I am a verified customer of Yuan Jadeite (please see photo 3 for a copy of my Paypal receipt). Everyone’s buying experiences are different. As I stated multiple times, I find this seller to be a pleasant person, but business is business.

You can see my original review here:

https://www.reddit.com/r/JadeiteNephrite/comments/1swii85/comment/ojsi2q4/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Edit: Yuan Jadeite offered me a refund for the bracelet yesterday but I declined. After my post today she refunded me the money for the bracelet. When I offered to ship it back she told me to keep it. She asked if I would edit my post to reflect the status of the refund and I have now done so.