u/CarpinchoMH

I bought a console that arrived broken.

I’m going to return the item, and following the steps in the app, they ask me to send it back to a recipient who, fortunately, is located within my country (Argentina).

I don’t think I’ll have any problems doing this. however, I want this to be as quick as possible and avoid any more bad experiences, so I’d like some recommendations.

  • Is it enough to just turn the packaging inside out and seal the package again with tape? I mean having the black side on the outside and the white side (with the label and delivery details) on the inside.
  • On the package, I need to include the destination details for where it should be sent/returned. These details are provided by the TEMU app:
  1. Seven-character code: TEMU - ???????
  2. Contact phone number
  3. Address of the place where the package should be sent

Is there anything else I should add to the package description?

  • On the last page, I also have the option to add the shipping company I use to return the package and include the amount in my local currency for reimbursement of the return shipping cost.
  • Is there anything specific I might be overlooking or that’s important to keep in mind when returning the product?
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u/CarpinchoMH — 16 days ago