Internet connection in office
Since my office moved from LAN connections to WiFi-only, the internet has been genuinely terrible. Pages barely load, Teams calls drop, and yesterday I couldn’t get any meaningful work done until I gave up and went home.
I’m trying to do my 60% office attendance, but it’s becoming pointless when I spend money on fuel just to sit there unable to work before heading back home anyway.
Today I stayed home while they apparently carried out speed tests etc, but even now it’s only showing around 30.9mbps for a building with 300+ people connected. That seems ridiculous.
What’s making it more frustrating is that I’ve been told to stop raising incidents/tickets because “it’s being worked on”. So at this point there’s barely even a paper trail showing how often it’s affecting work.
Management also seem really reluctant to make the obvious call and just send a site-wide message telling people to work from home when the network is clearly struggling. Instead it feels inconsistent. Some people are allowed to WFH while others are still expected to come in and just sit dealing with unusable internet.
I’m not trying to avoid office attendance at all - I’m actively going in and trying to make it work — but at what point does this become a workplace issue rather than an individual attendance issue?
Has anyone else dealt with this in their department? Did you raise it through management, estates/IT, PCS, or somewhere else? Right now it feels completely unsustainable.