API queries
Hello,
I am working as a designer at a sustainable Silver jewellery label
We are currently using Shopify for our website. At the moment, customers only receive email confirmations after placing an order. We are now looking to improve the customer experience by enabling automated WhatsApp messages or SMS notifications for order confirmations and order updates.
I am currently comparing the following platforms:
-Pabbly
-WATI
-Interakt
I would appreciate honest reviews and recommendations based on:
-Ease of Shopify integration
-Quality of WhatsApp automation
-Pricing
-Customer support
Reliability for order notifications and updates
Which platform would you recommend and why?
Also, are there any better alternatives that support Shopify and work well for both WhatsApp and SMS/Instagram communication?