Hi all,
I have an Android 14 device. Is anyone else having an issue with the download functionality of the Android app? Mine is currently on version 1.64.1 from the Play Store.
The problem is that none of my downloads, except for the last video downloaded, work. Let's say I download videos A and B, in that order. A will refuse to play, will just hang on the loading icon or occasionally return the "Oops, this video didn't load" error. Video B will play just fine. If I then subsequently download another video C, then B will refuse to play as well and only C will work.
I've tried:
- Force stopping the app and clearing the cache
- The above, plus clearing user data.
- Uninstalling and reinstalling the app.
This did not solve the issues. The problem only started when my Play Store updated the app to 1.64.1.
I've sent this same question via the Contact Us form last 23 April, but have not received any reply from the DS team. If anyone from DS is reading, it would really help a lot for this issue to be fixed as I use the feature to get a lot of watch hours when traveling!
Thanks!