u/CaptGin

Hi all,

Just sent my engagement ring off for clean and repair in the england. Its a platinum and shappire ring. I get a call to say they can fix the loose tanzanite stone! When challenged they double checked and said the colours and marks, the little surface scratches indicate its not a shappire but tanzinite.

We brought this ring online 7 years ago, from what we thought was a legit company, did lots of research and have the paperwork for insurance and valuation from the company stating its shappire.

This company liquidated a few years ago. Is there anything I can do? I am truly gutted and upset that the ring isn't what it was sold as. 😞 is it worth doing anything or has to long a time past to do anything?