Update to MiniCity HEMINGWAY HOUSE error in manual!
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Just wanted to share emails from MiniCity regarding the error in the manual that showed the same light being installed in two places:
After they had informed me of the error when I requested an additional lighting kit so I could extend length of wires they agreed, and also added:
"We apologize for the inconvenience. After consulting with the factory, we discovered that there was an error in the assembly instructions: L3 is actually assembled in Step 33, while L2 is assembled in Step 137. The other light wires are fine."
I checked and the lights are fine following this correction. I responded:
"Thank you, that should correct the situation. It would be a good idea to print a piece of paper noting the error in the manual and include it in your current inventory of book nooks. Thank you for resolving the situation."
...and they replied:
"Thank you for your understanding and valuable suggestion. We will immediately print a note explaining the manual error and insert it into all existing inventory of book nooks to avoid any further confusion for customers.
We truly appreciate your patience and support in helping us resolve this issue promptly. Please feel free to contact us if you need any further assistance."
Kind Regards,
MiniCity Support Team
Just wanted to shout out their Customer Service team, very helpful and professional. ( FYI in looking at the manual again I realized that the Chinese instruction for Step 33 mentions L3 but it doesn't say that the English is a misprint. I naturally assumed that the lights are placed in order, as all of the other lights in the kit are placed in ascending order.)