Hi everyone,

I’m working on a problem in hotel tech and wanted to ask this community because you’re exactly the type of people who understand it best. (Mods - I hope this counts enough as a post relating to RM - if it doesn't feel free to delete of course).

We build software that integrates with hotel systems (mainly PMS, booking engines, and payment providers). A big part of our work touches revenue-related logic — especially things like:

• availability (ARI)
• rate plans and restrictions
• inventory behaviour
• group blocks and allocations
• how different channels interpret pricing/availability

The challenge we keep running into

From a technical perspective, hotel systems are often:

• inconsistently documented
• dependent on implicit revenue management logic
• very different from one PMS to another (despite everyone saying they use OTA standards)
• full of “edge cases” that only make sense from real hotel operations/revenue experience

In practice, this means that understanding revenue management logic is often more important than the technical API itself.

The profile we are trying to find

We are trying to find someone who sits at an unusual intersection:

• 1–3 years experience in revenue management / hotel operations / reservations
• Strong understanding of how pricing, availability, and restrictions actually behave in real hotels
• Curiosity about systems and data (not necessarily a developer)
• Comfortable working with tools like Postman (or willing to learn quickly)
• Able to think in structured “if this rate / restriction / inventory → what happens in system” logic

We are NOT looking for a software engineer or pure developer.

We are looking for someone who understands revenue logic deeply enough to translate it into systems behaviour.

For example we have a client right now that is asking us why we are not getting a particular rate via OHIP/Opera cloud. Technically this is a question for Oracle, but we all know how fast those kind of things get resolved there. So it would be great to have more internal knowledge.

The question for this community

Does this profile exist in reality in your experience?

Someone who:

• comes from revenue management or hotel ops
• but is curious enough to move into systems / integrations / technical product work

Or is this more of a “two separate worlds” situation in practice?

Also curious:
Where would you expect to find people like this (if they exist)?

• within hotel chains?
• PMS vendors?
• revenue tech companies?
• consultants?

And how do we reach these people? I mean I think we have an attractive proposition with home office, no ops etc and provide a bridge to move to tech. But how do we connect with these people?

This is actually pretty similar to my personal journey from RM into hotel tech, but was I a unicorn, or does this exist?

Any insights would be really appreciated — even if the answer is “this is rare / unrealistic”.

If useful context: this is fully remote (EU time zones), and the work sits between hotel systems and engineering teams rather than traditional revenue management itself.

Thanks in advance — curious to hear how this looks from the RM side.

Looking for a tech savvy Hotel person who wants to transfer into tech with remote/homeoffice and flex time.

Despite most software developers laughing at us when we tell them that hotels/hotel tech is more complicated than they think, it seems impossible to teach software developers the ins and outs of hotel tech (ie. all the important fields in a reservation and how they fit together; which are configurable, which are standard etc.).

I work for a hotel tech company providing solutions to Hotel Reservation and Group Sales departments based in Germany, but all staff 100% remote so staff could be anywhere.

To solve this problem, we are looking for someone to help our developers understand and build interfaces primarily to PMS like Opera, but also CRS like Synxis, Group tools like Delphi, Thynk, and payment service providers. OK full disclosure, those interfaces we already have, but there are always new ones to build.

Our developers are great, but they struggle with hotel concepts like reservation: room_type, rate_type, meal_plan, channel_code, marketsegment_code, as well as profiles '(Guest, company, travel Agent) etc.

We are looking for a tech savvy hotel person who has fun wrestling with API documentation like:

OWS: https://docs.oracle.com/cd/E90572_01/index.html

Opera Cloud: postman.com/cloudy-firefly-293218/opera/documentation/dq6gg4h/oracle-hospitality-opera-cloud-rest-api-workflows-copy

and so on.

This job is flex time and fully remote; the key needs are a good understanding of hotels systems and their fields, plus APIs and probably most importantly the willingness and desire to just figure out bad documentation (because honestly most of it is terrible). We do need the person to be able to use Postman (a tool to test APIs).

I am 100% sure there are a few of those crazy tech people around that are bored out of their mind in hotels and are looking for a path to move onto hotel tech (ok maybe I am projecting because that was me a number of years ago), but I am sure they are out there.

We would even be willing to help the right person learn Go (development language) and transition into a full API developer.

But where and how to find them? Any ideas?

€32-38k

Here is a link to the full job description for anyone who wants more details what I mean: https://www.arbeitsagentur.de/jobsuche/jobdetail/10001-1002994014-S

Thanks everyone.

Hi Everyone,

contrary the usual statement on here that there are "no" english speaking jobs in Germany, I just got approval to post this English only job. That being said, it has some pretty unique requirements; in particular:

• Hotel operational (reservation, revenue, front desk) experience
• API (interface) understanding and ability to use Postman

This can be a normal Angestellte in Germany, or could be via EOR or contract internationally. Openly speaking the wage is not amazing, but there is growth potential, and even the option to grow into a full API developer with significant wage growth if interested. It is fully remote and flexible, and no formal qualifications are required. It's a great step for a hotel person who wants to move into tech, like I did a bunch of years ago.

Title:
Junior API Integration Specialist (Hotel Systems / Remote EU) – Postman + Hotel Ops Hybrid Role

Body:

We’re hiring a Junior API Integration Specialist for a fully remote SaaS company (Hotel Res Bot) working in hotel automation.

This is a hybrid role between hotel operations and technical systems work. We are not looking for pure developers.

What the role is

We integrate with hotel systems (mainly PMS platforms, booking engines, payment providers). These APIs are often:

• poorly documented
• inconsistent across vendors
• built with strong assumptions about hotel operations

Your job is to understand how these systems actually behave in real hotels, then test and validate API behaviour using Postman and translate findings into structured tasks for developers.

What you’ll do

• Work with hotel APIs (PMS, booking engines, payments)
• Test and debug API behaviour using Postman
• Work with reservations, availability (ARI), rates, group blocks, etc.
• Identify gaps between documentation and real system behaviour
• Create structured GitLab tasks for engineering
• Work closely with developers to resolve integration issues

What we’re looking for

• 1+ year hotel operations experience (front desk, reservations, revenue, etc.)
• Strong understanding of how PMS systems work in practice
• Curiosity about technical systems
• Ability to use Postman (or willingness to learn fast)
• Structured thinking and comfort working with messy/unclear documentation
• English working level

No formal developer experience required.

Location

• Fully remote
• EU time zones flexible
• Candidates from Germany, Spain, Portugal, or anywhere with EOR support

Why this role is unusual

We are specifically looking for people who understand hotel operations deeply and can help us translate that world into technical integrations.

Most API documentation in this industry assumes hotel knowledge that developers don’t have. This role exists to bridge that gap.

If interested, applications go here:
career@hotelresbot.com

Please include a short cover letter explaining:

1. Your hotel/operations experience
2. Any technical or systems experience (if any)
3. Why you are interested in combining hotel work with technical systems

Wage: €32000-€38000

Here is the full description: https://www.arbeitsagentur.de/jobsuche/jobdetail/10001-1002994014-S